Why is this happening?

  • Videos on the Planet Protector Academy are embedded YouTube videos.
  • This causes issues in some districts, where their firewall settings require that you are logged in with your school/work Google login to be able to view the videos using your school’s internet connection.

To fix the issue:

You need to ensure that you are logged in with your school/work Google login before playing videos in the Planet Protector Academy. 

Follow the instructions in the video above or the text below to resolve this issue:

  • Sign into your Planet Protector Academy account
  • Open up a new tab and go to YouTube
  • In YouTube, sign out of your personal Google account
  • Sign in with your district/work login
  • Go back to the Planet Protector Academy in the other tab
  • Launch a program and check to make sure you can play videos
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