Why is this happening?
Videos on the Planet Protector Academy are embedded YouTube videos.
This causes issues in some districts, where their firewall settings require that you are logged in with your school/work Google login to be able to view the videos using your school’s internet connection.
To fix the issue:
You need to ensure that you are logged in with your school/work Google login before playing videos in the Planet Protector Academy.
Follow the instructions in the video above or the text below to resolve this issue:
Sign into your Planet Protector Academy account
Open up a new tab and go to YouTube
In YouTube, sign out of your personal Google account
Sign in with your district/work login
Go back to the Planet Protector Academy in the other tab
Launch a program and check to make sure you can play videos