Why is this happening?
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Videos on the Planet Protector Academy are embedded YouTube videos.
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This causes issues in some districts, where their firewall settings require that you are logged in with your school/work Google login to be able to view the videos using your school’s internet connection.
To fix the issue:
You need to ensure that you are logged in with your school/work Google login before playing videos in the Planet Protector Academy.
Follow the instructions in the video above or the text below to resolve this issue:
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Sign into your Planet Protector Academy account
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Open up a new tab and go to YouTube
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In YouTube, sign out of your personal Google account
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Sign in with your district/work login
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Go back to the Planet Protector Academy in the other tab
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Launch a program and check to make sure you can play videos