Site performance

"I can't access the website"

Identify whether your school's firewall or browser settings are causing issues

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Written by Sion Lanini
Updated 2 months ago

“The videos keep buffering”

Find out what you can do about videos that are slow to load

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Written by Sion Lanini
Updated 2 months ago

"I get an ‘Error Occurred’ error when trying to play video"

Learn more about how to fix a video error in our programs

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Written by Sion Lanini
Updated 2 months ago
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Account/program access

"I forgot my password"

Get instructions on how to reset your password

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Written by Sion Lanini
Updated 2 months ago

"I signed up with the wrong email address"

Learn how to update your email address after registering with a typo

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Written by Sion Lanini
Updated 2 months ago

"I can't preview later modules"

Learn where you can find an overview of all modules in a program

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Written by Sion Lanini
Updated 2 months ago
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