Why is this happening?

•  This is caused by your school’s internet connection not being fast enough to stream videos.

Workarounds to try:

• Pausing the video (it will continue loading in the background) while you move between activities.

• Connecting to your school network through a wired/cable connection, rather than WiFi, if available.

• Connect to a personal WiFi hotspot (be careful about data usage/charges).

For more support on this issue, please contact your school’s IT support.